NHS Lothian awarded apetito their catering contract in 2002 to feed care of the elderly patients at the Royal Victoria Hospital in Edinburgh.
Dorothy Jack, Catering Manager,
Western General & Royal Victoria Hospitals, NHS Lothian;
"It is with great pleasure I am able to re-affirm that choice I made in 2002 to use apetito to feed our care of the elderly patients at the Royal Victoria Hospital in Edinburgh remains the right choice.
The support from the company at all levels has been superb, from the early planning of the menus - through regular staff trainings, awareness sessions, correspondence updates, ordering systems right through to the deliveries.
Customer feedback remains very positive with the quality of the regenerated product continuing to encourage good nutrition to frail & elderly patients.
Nothing is ever too much trouble for the team who feel more like a family, which makes dialogue easier for customers. The company takes comments seriously and over the years apetito have made significant changes in promoting healthier choices & chef’s recipe dishes that benefit hospital feeding.
apetito as a company remain committed to providing a quality range of products whilst supporting and listening to customers' needs and initiating ongoing change and development."